MDES announces new phone contact numbers

The Mississippi Department of Employment Security has announced a change in phone numbers for their Contact Center in an effort to streamline services for Mississippians requiring assistance with Unemployment Insurance Assistance. The new numbers go into effect Thursday, Nov. 12, 2020.

Claimants should call: 601-493-9427 or 601-326-1119 for the following services:

  • To file unemployment claims
  • Ask questions about existing claims
  • Password reset assistance
  • How to file weekly certifications

Claimants should call: 601-493-9427 for the following services.

  • Pandemic Unemployment Assistance (PUA) or for PUA Assistance

Call 601-855-3133 for the following services.

  • Unemployment Insurance Tax assistance
  • To speak with someone in the Benefits Pay Control Department regarding overpayment or to report fraud.

The MDES Contact Center is open Monday through Friday from 7 a.m. until 7 p.m.

For more information, please visit the MDES website

Mississippi Department of Employment Security news release



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