Mississippi News

MDES announces new phone contact numbers

The Mississippi Department of Employment Security has announced a change in phone numbers for their Contact Center in an effort to streamline services for Mississippians requiring assistance with Unemployment Insurance Assistance. The new numbers go into effect Thursday, Nov. 12, 2020.

Claimants should call: 601-493-9427 or 601-326-1119 for the following services:

  • To file unemployment claims
  • Ask questions about existing claims
  • Password reset assistance
  • How to file weekly certifications

Claimants should call: 601-493-9427 for the following services.

  • Pandemic Unemployment Assistance (PUA) or for PUA Assistance

Call 601-855-3133 for the following services.

  • Unemployment Insurance Tax assistance
  • To speak with someone in the Benefits Pay Control Department regarding overpayment or to report fraud.

The MDES Contact Center is open Monday through Friday from 7 a.m. until 7 p.m.

For more information, please visit the MDES website

Mississippi Department of Employment Security news release



Bob Bakken

Bob Bakken provides content for DeSoto County News and its social media channels. He is an award-winning broadcaster, along with being a reporter and photographer, and has done sports media relations work with junior and minor league hockey teams. Along with his reports on this website, you will find this veteran media member providing sports updates and high school football play-by-play on Rebel 95.3 FM Radio.

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