Residents in the newly annexed areas, as of 2021, are receiving their new City of Olive Branch/Waste Connection Garbage and Recycle Cans this week. Next week, the City of Olive Branch, through Waste Connections, will start servicing these areas.
If you live in an area that was annexed in 2021, your garbage and recycling will change effective Oct. 1 from Waste Pro to Waste Connections. All billing for garbage and recycling will come from the City Utilities Department.
If you already receive services from the city (i.e. water, sewer, and/or gas), you do not have to fill out a new application. Your services will be consolidated on your billing.
If you are a new customer or need to make changes to your service, you should call the Olive Branch Utilities Department at 662-892-9305. Here are some basic questions and answers regarding garbage service.
How do I know if I reside in an recently annexed area?
In 2021, the City of Olive Branch annexed 18.5 square miles of unincorporated DeSoto County. To find out if you reside in this area, please visit the Annexation map..
How do I set up my utilities billing or make changes to my current service?
If you are an existing City utilities service customer and do not want to make changes to your account, no action is necessary. If you are a new customer or would like to make changes, you can contact the Utilities Department at 662-892-9305.
Is there a utilities application for new customers?
Yes. You can fill out your application by visit utility billing.
How will I be billed?
You will receive one bill for all services received from the City of Olive Branch. For example, if you already receive a bill for gas, your existing gas bill will be combined with your garbage & recycling service.
How much is it to opt-in for recycling?
Five dollars billed monthly.
If I already receive recycling services, do I need to opt-in?
No. You will automatically be opted in at a charge of $5 per cart each month.
How much are additional carts? $10 for garbage carts. $5 for recycling.
What do I do with my old cart?
Waste Pro Cans will be serviced until Sept. 30. Carts will be collected starting in Mid- September prior to Oct. 1.
Will my garbage/recycle day change?
Only newly annexed areas will be experiencing a pick up day change. Recycling and Garbage will be picked up on the same day. You can find your garbage/recycle pickup day by visiting the pick up day map.
The city also has made changes concerning rubbish pickup, which are detailed in an informational brochure.