Johnston named new Entergy Customer Service Manager

Entergy Mississippi, LLC has named three new leaders to its customer service team, including a new addition for the DeSoto County area.

They include Robert Johnston, customer service manager II in Southaven, joined Entergy in 2015 as a lighting sales coordinator in Arkansas. He moved into the same role in New Orleans before becoming a customer service manager for Entergy New Orleans. Before Entergy, he spent more than 25 years at Memphis Light, Gas & Water (MLGW), working in operations, customer service, economic development, residential services and marketing. Johnston has a bachelor’s degree in business administration from the University of Memphis and an associate degree in electrical engineering technology from State Technical Institute at Memphis.

Robert Johnston, Entergy Customer Service Manager in DeSoto County. (Courtesy photo)

Entergy also announced the additions of Victoria Love for the Vicksburg and Port Gibson area, and Curnis Upkins III for the Jackson, Mississippi territory.

All three leaders oversee customer service and are responsible for a portfolio of managed accounts and relationships with municipalities, and community and civic organizations in their respective coverage areas.

Bob Bakken

Bob Bakken is the most recognized and most trusted name in DeSoto County news and sports reporting, as readers continue to express their appreciation for his accuracy and fairness in the stories he writes. Bob provides content for DeSoto County News and occasionally is heard on the OB Pod podcast talking about area happenings. A former newspaper editor and writer, his award-winning background also includes television news producing, sports media relations, and radio broadcasting.

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